Come See What All The Talk's About! Semi-Precious Gemstones, Minerals & Rock Crystal Quartz Jewelry.

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Returns

If for any reason you are not satisfied with the handmade jewelry that you have purchased, you may return the unworn item(s) to us in the original condition and packaging within 7 days of receiving.

We will be happy to offer you an exchange or refund subject to the conditions below.

  • Always contact us of your intention to return items within 48 hours of receipt for any reason.
  • Ensure that the items are in perfect condition, unused and in their original packaging.
  • Remember to include your name and address and the order number in the package.
  • State whether you would like a refund or exchange.
  • Items damaged at receipt will be refunded or exchanged at no cost with free delivery.
  • Non-Damaged items being returned to us, and then subsequently arriving damaged or which are lost in the post, will not be credited.
  • We strongly advise that returns are sent by insured delivery.
  • GemRave cannot accept responsibility for parcels being returned to us that are damaged or lost in transit.
  • All refunds minus return shipping charges will be made via PayPal to the credit/debit card used in the original transaction.
  • For reasons of hygiene, all earrings are non-returnable.
  • I reserve the right to refuse any return that I feel has not been in compliance with my policy.